El Paso First Health Plans | About Your Health | Fall 2017

member benefits Value-added services Medicaid CHIP Members have 24-hour, 7-days-a-week access to FIRSTCALL, a bilingual medical advice infoline staffed by nurses, pharmacists and a Medical Director on call. ✔ ✔ $25 gift packet which includes a first aid kit and a $10 Walmart gift card for health-related items, for new members who complete the request form and send by return mail within 30 days of enrollment. ✔ ✔ A free ride service to help you get to doctor visits or health education classes. ✔ ✔ For contact lenses and glasses (lenses and frames), members receive up to $125 above the Medicaid benefit. ✔ One allergy-free pillow case is given to members who are enrolled in the Asthma Disease Management Program. ✔ ✔ Pregnant members 21 or older can receive up to $500 each year for dental checkups, x-rays, routine cleaning, fillings, and extractions. ✔ ✔ Pregnant members can receive: ■  ■ A free convertible car seat after attending a baby shower at El Paso Health. ■  ■ Gift cards for completing prenatal visits and after confirmation of those visits for: ■  ■ $25 — Prenatal visit in the first trimester or within 42 days of enrollment. ■  ■ $20 — 3rd prenatal visit. ■  ■ $20 — 6th prenatal visit. ■  ■ $20 — 9th prenatal visit. ■  ■ $20 — flu shot during pregnancy. ■  ■ $25 — a timely postpartum visit within 21–56 days of delivery. ■  ■ A First-Steps Baby Shower including a diaper bag, a starter supply of diapers, and other items for the baby. ✔ ✔ Home visits by case managers for members with complex conditions to include high-risk pregnancies, or behavioral or medical conditions that require special attention. ✔ ✔ Members between the ages of 4 through 18 can get a free physical for sports each year. ✔ ✔ A $10 gift card is offered to members age 20 and younger who complete a Texas Health Steps checkup on time. ✔ A $10 movie gift card is offered to members 20 years and younger who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay. Members can receive one movie gift card per year. ✔ ✔ Members age 20 or younger can receive four additional nutritional/obesity counseling services above the Medicaid benefit. ✔ Members age 18 or younger can receive four additional nutritional/obesity counseling services above the CHIP benefit. ✔ A $15 gift card is offered to members ages 3–6 and 12–19 who get a checkup when due and on time. ✔ Restrictions and limitations may apply. New value-added services As of Sept. 1, 2017, El Paso Health members can receive the following value-added services: CALL EL PASO HEALTH at 1-877-532-3778 to learn more about our value-added services! 3