Page 1 - El Paso First Health Plans

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New ID cards
Dear Member :
As of March 1, El Paso
First Health Plans, Inc., will
take care of your pharmacy
benefits. We mailed you new
ID cards for each child whose
enrollment has been approved.
Please throw away the old
ID card and use the new one
when you go to the doctor
and to the pharmacy. We will
work with our providers and
pharmacies to make sure
you receive the medications
you need on time.
If you have questions about
your benefits, please call our
Member Services Department
at
1-915-532-3778
or toll free
at
1-877-532-3778
, Monday
through Friday from 7 a.m. to
5 p.m.
Thank you for being our
member.
Sincerely,
Member Services
Department
E
l Paso First Premier Plan has
special Medicaid services
for the children of migrant
farm workers, and we would like to
know the following:
Are you a migrant farm worker?
Yes
No
Are you picking onions, chile,
lettuce, tomatoes, grapes, pecans,
etc.?
Yes
No
Are you packing or processing
vegetables, fruits, dairy, fish,
chicken, etc.?
Yes
No
If you answered yes to any
of these questions, please call
Lluvia Acuna, Migrant Outreach
Coordinator, at
1-877-532-3778
.
We will help you get medical
services much faster. Thank you for
your time!
Migrant Farm Worker Program services
Medical care for your kids
Confirming medical services
Starting Dec. 1, 2011, El Paso
First Health Plans wants to make
sure that medical services billed
to us were given to you.
A person from El Paso First
will be calling your home.
They will ask you if you or
your son or daughter saw the
doctor or received services on a
specific date billed to us. These
questions were asked by the state.
Thank you for your cooperation.
Compliance Department
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Nonprofit Org.
U.S. Postage
PAID
Walla Walla,
WA
Permit No. 44
El Paso First Health Plans, Inc.
PO Box 971100
El Paso, TX 79997-1100
First
El Paso
Your Local Health Plan
Summer 2012